Marco Hernandez

My Story

My journey through the information technology industry started many moons ago when I was a young, innocent law student in my sophomore year. One day, while drafting a paper, my computer simply died. Desperate I took it to a local computer repair shop and after lengthy delays and an expensive invoice my lovely 80486 IBM PC was “fixed”… or so I thought.

I realized soon enough something was not quite right – performance was not the same. I decided to get a second opinion and I found out key components like RAM and processor were swapped by lower quality equivalents.

Furious I decided to learn how to fix my own stuff, so this never happens again. In a matter of weeks, I found myself reading more books about computers than law – and quit school to enroll in a computer sciences program at a community college.

After only few months I got my first paid job fixing computers! To give you some perspective, these were the times when Altavista and CompuServe reigned supreme.

Today, after thousands of satisfied users and clients, I still love what I do; I took what happened to me and made it the cornerstone of my practice: never lie to a customer and always be straight forward, no b.s. or sugarcoating. The industry is changing and I try my dear best to change with it.

Before, the challenges were keeping your hardware and software running so your business can function. Now, there’s a cyber war happening online and ourselves and our business are fair game. We must learn how to live, work, and play on an ever-changing digital landscape.