Marco Hernandez

Chief IT Guy

Connecting Technology with Humans Since 1994

Hi, I’m Marco!
I want to help you conquer technology and empower your business and your staff… right on time for dinner 🙂

My Story

My journey through the information technology industry started many moons ago when I was a young, innocent law student in my sophomore year. One day, while drafting a paper, my computer simply died. Desperate I took it to a local computer repair shop and after lengthy delays and an expensive invoice my lovely 80486 IBM PC was “fixed”… or so I thought.

I realized soon enough something was not quite right – performance was not the same. I decided to get a second opinion and I found out key components like RAM and processor were swapped by lower quality equivalents.

Furious I decided to learn how to fix my own stuff, so this never happens again. In a matter of weeks, I found myself reading more books about computers than law – and quit school to enroll in a computer sciences program at a community college.

After only few months I got my first paid job fixing computers! To give you some perspective, these were the times when Altavista and CompuServe reigned supreme.

Today, after thousands of satisfied users and clients, I still love what I do; I took what happened to me and made it the cornerstone of my practice: never lie to a customer and always be straight forward, no b.s. or sugarcoating. The industry is changing and I try my dear best to change with it.

Before, the challenges were keeping your hardware and software running so your business can function. Now, there’s a cyber war happening online and ourselves and our business are fair game. We must learn how to live, work, and play on an ever-changing digital landscape.

My Values & Beliefs

My Family Is ALWAYS First

I do not run a 24×7 operation… If that’s what you are looking for, thank you for your time but we won’t be able to work together. Family time is sacred and I demand nothing but the upmost respect to it.

You Know What You Know

We all have our strenghts and weaknesses, and I am here to help you conquer technology, not to lecture you on what you did wrong or why. No question is a dumb question and I will always be there for you.

I'm Too Old For B.S.

I see my relationship with my clients as a partnership, and I will always be honest and forthcoming… and I expect the same in return.

I Always Answer My Phone

I run a very lean operation and only take on clients I can fully service. I have a network of very talented professionals I rely on, but I am always the first and last point of contact, whenever you need me.

My Approach

  • No question is EVER a stupid question!
  • Only straight answers, no geeky mumbo-jumbo
  • I never make you buy IT you don’t need, but I will insist wholeheartedly you buy what you must
  • Communication, communication, communication is the name of the game
  • Flat fees, no surprises or hidden charges

You Seem Nice Marco, But Are You Actually Qualified?

Professional Experience


  • Master in Business Administration (MBA) – Xavier University
  • Bachelors Degree in Business Studies – Southern New Hampshire University
  • Cyber Crime Specialist – Humber College
  • Associate’s Degree in Computer Sciences
  • Licensed Ontario Paralegal

Certifications and Professional Development

  • Certified in Cybersecurity – ISC2
  • CompTIA Security+
  • Microsoft Technology Associate (MTA) – Security Fundamentals
  • Certified Associate Project Manager (CAPM) – PMI
  • Amazon AWS Certified Cloud Practitioner
  • Cisco Network Support and Security

My Blog – Tech Tips and Advice

Beware of Deepfakes! Learn How to Spot the Different Types

Beware of Deepfakes! Learn How to Spot the Different Types

Have you ever seen a video of your favorite celebrity saying something outrageous? Then later, you find out it was completely fabricated? Or perhaps you’ve received an urgent email seemingly from your boss. But something felt off. Welcome to the world of deepfakes....

How Much Do IT Services Cost?

How Much Do IT Services Cost?

  The world is slowly recovering from the monumental impact of the COVID-19 pandemic. In the Greater Toronto Area (GTA), businesses are starting to (slowly) get back to the office and remote workers are now requiring similar levels of pre-pandemic IT services. Many...

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